Rents Team Leader

  • Permanent
  • West Midlands, Wolverhampton
  • £28,000 - £36,500 + Company Benefits

Summary Information

Job ID: 378

Salary: £28,000 - £36,500 + Company Benefits 

Contract type: Permanent

Location: West Midlands, Wolverhampton

Job Description

It’s an exciting time for our as its business continues to grow and evolve, with an opportunity to develop professionally and gain experience in a transforming and supportive Finance team.

The role of Rents Team Leader will involve the day to day running of the Rents Team, providing a highly professional and responsive service to ensure that our client meets its regulatory obligations in respect of rent setting, whilst at the same time, maximising rental income.



  • Be the go-to person on all matters relating to rent.
  • Take responsibility for all annual rent reviews.
  • Deliver a rent setting service to our internal customers, in line with agreed customer requirements.
  • Provide line management to a small team of Finance Analysts, providing support, training, and coaching enabling colleagues to deliver and thrive in role.
  • Ensure that all members of the team meet expectations regarding technical competence, behaviours, and activity.
  • Have an input into the organisational processes and procedures to ensure rents are set accurately and in line with relevant legislation and case law.
  • Understand in full and utilise the latest reporting tools and performance data to lead and direct the team.
  • Ensure that all requests for information, validation of charges and complaints are dealt with promptly, with due regard to the rights of customers.
  • Develop strong relationships with peers (within the Finance function, and wider business) to share best practice, drive consistency and develop a common approach.
  • Implement continuous improvement and better ways of working to ensure the successful delivery of the service going forward.
  • Review processes and procedures to ensure policies are relevant and followed.
  • Act at all times within rules, policies, procedures, standing orders, financial regulations, health and safety legislation, and adhere to legislative and regulatory requirements.


  • Previous experience in or working within the Housing sector and specifically Rents and Service Charges.
  • Experience of managing a small team, driving and supporting change.
  • Ability to support others using technical and professional experience and knowledge.
  • Ability to focus on completing a task with accuracy within the agreed timescales.
  • Experienced in Excel and other Microsoft products


  • At least 5 GCSE’s or equivalent at Grade C or above, to include Maths & English would be desirable

Practical/Technical knowledge:

  • Knowledge and awareness of the Housing Sector with the ability to apply skills to context.
  • An understanding of current legislation regarding rent setting.
  • Understanding of the importance of working in a regulated sector.


  • IT literate.
  • Strong communication skills.
  • Has the ability to build working relationships with colleagues.
  • Self-motivated, and a self-starter but also able to work as part of a large team.
  • Has a strong attention to detail and a high level of computer accuracy.
  • Is a confident communicator both written and verbal.
  • Is resilient and able to maintain a positive can-do attitude when faced with challenges and time constraints.
  • Has a good standard of literacy and numeracy.
  • Common sense, pragmatic, practical approach, with the ability to make good decisions.


  • Administration & Support Services
  • £28,000 - £36,500 + Company Benefits
  • West Midlands, Wolverhampton

Contact Us

  • Phone: 01543 224424
  • Email:

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